Terms & Conditions

Effective Date: 11 August 2025

Welcome to London Electricians Direct. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.


1. Introduction

These Terms & Conditions (“Terms”) govern your use of the London Electricians Direct website and services. If you do not agree to these Terms, you should not use our website or services.


2. Services Provided

London Electricians Direct offers electrical installation, repair, testing, and related services to domestic and commercial clients across London. Service availability may vary depending on location and scheduling.


3. Booking & Appointments

  • Bookings can be made via our website, email, or phone.

  • All appointments are subject to availability and confirmation.

  • Cancellations must be made at least 24 hours in advance to avoid cancellation fees.


4. Pricing & Payment

  • Prices will be provided in advance where possible, or upon completion of the service if not pre-quoted.

  • All prices are in GBP (£) and may be subject to VAT where applicable.

  • Payment is due upon completion of the service unless otherwise agreed in writing.

  • We accept cash, bank transfer, and major credit/debit cards.


5. Customer Responsibilities

  • Ensure safe and reasonable access to the work area.

  • Provide accurate details about the nature of the work required.

  • Obtain any necessary permissions or approvals for the work to be carried out.


6. Warranties & Liability

  • We provide a warranty on parts and labour as specified in your service agreement.

  • We are not liable for delays or damages caused by circumstances beyond our control.

  • We are not responsible for pre-existing electrical faults or issues unrelated to our work.


7. Health & Safety

Our electricians follow all UK electrical regulations and safety standards, including BS7671. Customers must ensure that the work area is free from hazards.


8. Website Use

  • All website content, including text, images, and logos, is the property of London Electricians Direct and may not be reproduced without permission.

  • You must not use this website for any unlawful purpose or activity.


9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.


10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.


11. Contact Us

For any questions about these Terms & Conditions, please contact:

London Electricians Direct
Email: info@londonelectriciansdirect.co.uk
Phone: 0203 794 7000
Website: www.londonelectriciansdirect.co.uk