Privacy Policy

Effective Date: 11 August 2025

London Electricians Direct (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

1. Information We Collect

We may collect the following types of information when you interact with our website, contact us, or use our services:

Personal Information: Name, email address, phone number, postal address.
Service Details: Information related to your electrical service requests or bookings.
Payment Information: Processed securely via third-party payment providers.
Technical Information: IP address, browser type, and usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Provide and manage our electrical services.
Respond to enquiries, bookings, and customer support requests.
Process payments securely.
Send service updates, invoices, or reminders.
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.

3. Sharing Your Information

We will never sell or rent your personal data. We may share information with:

Trusted Service Providers assisting in delivering our services (e.g., payment processors, IT support).
Legal Authorities if required by law or to protect our legal rights.

4. Data Security

We take appropriate technical and organisational measures to protect your information against loss, theft, or unauthorised access.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your personal data, subject to legal obligations.
Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

London Electricians Direct
Email: info@londonelectriciansdirect.co.uk
Phone: 0203 794 7000
Website: www.londonelectriciansdirect.co.uk